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Services

The prices below are estamated charges, our services are $34.99 per hour, some services can be resolved in
30 minutes or less and we only charge the half hour rate of $17.50.  For fixes that take 60-90
minutes we would charge $52.49.  Onsite service is an additional $34.99 trip charge.

Installation: Phone, Remote,  Onsite, Depot

  •  Configure Windows Firewall 

    $17.50

     Create Email Rules

    $17.50 

     Install Anti-Spyware Software

    $34.99 

     Install Anti-Virus Software 

    $34.99

     Install New Software 

    $17.50

     Install Operating System - estamated 2 hour fix

    $34.99 p/hr

     Setup All-in-One Printer (w/ Fax, Scanner, Copier) 

    $34.99

     Setup Email (Outlook, Eudora, Netscape) 

    $17.50

     Setup Internet Connection 

    $34.99

     Setup Scanners 

    $17.50

     Setup Stand-Alone Printer 

    $17.50

     Setup New PC (incl. operating system installation)

    $69.98

 

Optimization: Phone, Remote, Onsite, Depot

  •  Optimize Start-Up Settings 

    $17.50

    Improve browsing speed

    $17.50

 

Data Protection:  Onsite, Depot

  •  Backup Data to external drive or online storage

    $34.99

    Setup Raid 

    $69.98

Data Recovery: Onsite, Depot

  • Software based data recovery

    $34.99 p/hr

    Slave drive reinstall

    $69.98

    Parallel install

    $69.98

 

Troubleshoot: Phone, Remote, Onsite, Depot

  •  Fix Email Problems 

    $34.99hr

     Repair Internet Connection 

    $34.99hr

     Troubleshoot Printer/scanners

    $34.99hr

     Troubleshoot Slow Performance

    $34.99hr

     Troubleshoot Software Issues

    $34.99hr

    Blue Screens

    $34.99hr

 

Malware Removal: Phone, Remote, Onsite, Depot

  •  Spyware Removal - estamated 2 hr

    $34.99 p/hr

     Virus Removal - estamated 2 hr

    $34.99 p/hr

 

Quick Fixes: Phone, Remote, Onsite Depot

  •  Configure Windows Firewall

    $17.50

     Create Email Rules 

    $17.50

     Optimize Start-Up Settings 

    $17.50

Policy:

  • For Phone, Remote assistance, & depot: If we are not able to resolve the issue, we will refund half the charge back to the customer, onsite service calls do not apply. 
  • For Phone, Remote assistance, & depot: All other general calls are $34.99 per hour with a minimum one hour charge, after the first hour we charge increments of $17.50 every additional 30 minutes. For onsite service we charge on an hourly basis, after 1 hour we start billing the next hour in full.
  • For Onsite service calls: a $34.99 onsite service fee will be applied in addition to the price of troubleshooting.
  • For Onsite service calls: The first 20 miles of driving are free, after that there is a $1.00 a mile charge for any additional time, ex. The drive is 40 miles from our office, there will be an additional $20.00 dollars added to the onsite fee for the additional 20 miles.